Our Businesses / Management Services

Operational Excellence

Ensuring Seamless Performance Across Every Space

Excellence in motion. Our management ethos focuses on the invisible high-performance that powers the world’s most iconic spaces. Through data-driven facilities management and a culture of proactive care, we maintain asset integrity and elevate the daily experience of every occupant, visitor, and partner within our ecosystem.

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Project Values since 1992

KLCC Projeks has successfully delivered project management assignments valued at over RM40 billion.

ISO Certified

KLCC Group applies disciplined practices, across their project portfolio, to deliver safe, reliable and high-quality operations.

International Recognition

Listed in the Malaysia Book of Records

First Parking Management Company to receive ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007.

Management Services

Project Management

Operational Excellence at Scale

Since 1996, KLCC Urusharta (KLCCUH) has defined the standard for managing Malaysia’s most complex and high-profile environments. From the architectural precision of the PETRONAS Twin Towers to the ecological intricacy of the Putrajaya Wetlands, our portfolio represents a benchmark in disciplined stewardship. We transform sophisticated spaces into seamless experiences, bringing world-class reliability and meticulous attention to detail to every precinct we touch. KLCCUH does not just manage assets; we sustain the icons that define Malaysia’s skyline.

End-to-End Performance Delivery

Projects are executed with a total-lifecycle focus, ensuring design and delivery decisions optimise long-term maintenance, asset reliability, and sustained commercial value.

Disciplined Governance & Control

Rigorous risk management and compliance frameworks provide absolute transparency and accountability, ensuring consistent quality across complex, large-scale developments.

Integrated Operational Alignment

A single accountable team leverages the Group’s internal development and asset management expertise to align every construction decision with the asset’s ultimate functional requirements.

Management Services

Facilities Management

Operational Excellence, Delivered Every Day

KLCC Urusharta Sdn Bhd (KLCCUH) is a wholly owned subsidiary of KLCC Property Holdings Berhad, providing facilities management services since 1996. Established to support complex, high-profile environments, KLCCUH manages some of Malaysia’s most prominent landmarks and public spaces.

Its portfolio includes the PETRONAS Twin Towers, Menara 3 PETRONAS as well as notable commercial buildings and precincts within the KLCC Precinct.

Across every site, KLCCUH brings a deep understanding of operating environments and disciplined attention to detail. Each asset reflects consistent standards of care, reliability and performance shaped by experience in managing highly visible, complex spaces.

KLCCUH delivers a comprehensive range of facilities management services for owners and users alike. Guided by a commitment to continual improvement, it is recognised as a leader in raising industry standards for property and facilities management in Malaysia.

Total Lifecycle Asset Stewardship

We go beyond routine maintenance, managing assets with a long-term perspective. Facilities management is integrated with asset strategy, sustainability goals, and operational performance to protect and enhance value throughout the asset’s lifecycle.

Expertise in Iconic, High-Complexity Assets

With decades of experience managing Malaysia’s most prominent and technically complex developments, KLCC Urusharta delivers disciplined governance, technical precision, and consistent operational standards across every asset under our care.

Sustainability-Driven, Performance-Focused Operations

Sustainability is at the core of how we operate, from energy efficiency and carbon management to tenant well-being and service innovation; ensuring assets perform responsibly while meeting regulatory requirements and stakeholder expectations.

Highlights

ISO Certifications and HSE Awards

ISO 45001:2018 (Occupational Health & Safety Management System)
ISO 9001:2015 (Quality Management System)
ISO 14001:2015 (Environmental Management System)
Malaysia’s Best Managed Property Awards 2018: Contribution to the Nation (KLCC Park)
8th International Conference WSCS 2016: Best Public Space (KLCC Park)

Management Services

Parking Management

Precision That Keeps the City Moving

KLCC Parking Management (KPM) delivers sophisticated parking solutions tailored to the complexity of Malaysia’s premier urban environments. Established to uphold the operational standards of the KLCC and PETRONAS Group portfolios, KPM has evolved beyond facility management to shape intuitive, user-focused parking experiences.

By integrating day-to-day excellence with strategic advice on planning and design, KPM ensures seamless mobility across high-traffic retail, office, and convention destinations. We prioritise disciplined execution and considered planning to facilitate the daily rhythm of the city.

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Integrated Smart Mobility Operations

We ensure smooth vehicular flow through the KLCC precinct using digital payment systems and real-time monitoring. With our coordination expertise we make parking easier and more convenient for every visitor.

Consistent, High-Quality Customer Experience at Scale

Focused on safety and reliability, across all our high-traffic addresses, From clear wayfinding and security to on-ground customer support, we deliver a consistent and trustworthy experience with every visit.

Operational Discipline with Safety and Asset Care

Managed to strict maintenance and monitoring standards, we keep our facilities and features at their very best. Our disciplined approach ensures a clean and safe environment for every visitor, at all times.

Highlights

ISO Certifications, HSE & Excellence Awards

ISO 45001:2018 ( Occupational Health & Safety Management System)
ISO 9001:2015 (Quality Management System)
ISO 14001:2015 (Environmental Management System)
MOSHPA Platinum Diamond Award in the 15th MOSHPA OSH Excellent Award 2019
ROSPA Gold Award in the RoSPA Health & Safety Award 2023