# Support Services

## Our Nationwide Presence

GITN provides comprehensive support services to its customers across Malaysia. With 17 State Business Operation offices spread nationwide, GITN is well-positioned to assist customers promptly and efficiently.

These offices play a crucial role in ensuring seamless business operations for GITN’s customers. They offer a range of services including:

Installation : In case of network disruptions or failures, the offices provide swift restoration services to bring the systems back online as quickly as possible.

Restoration : The offices are equipped to handle the setup and installation of various network systems, ensuring businesses can operate smoothly with minimal downtime.

Network Support : The offices also offer ongoing network support to address any technical issues or challenges that may arise, ensuring optimal network performance at all times.

## Regional Support (SBO)

1
Selangor &
Kuala Lumpur
GITN Sdn. Berhad
Level 2, TM Complex Cyberjaya,
3300 Lingkaran Usahawan 1 Timur,
63000 Cyberjaya Selangor.
Tel: (603) 8314 3845
Fax: (603) 8319 4775
2
Kedah / Perlis
GITN Sdn. Berhad
Tingkat 1, Kompleks TM
Jalan Kolam Air
05672 Alor Star
Tel: (604) 735 3017
Fax: (604) 735 6017
3
Pulau Pinang
GITN Sdn. Berhad
Tingkat 2, Wisma TM
Jalan Bagan Luar
12000 Butterworth
Pulau Pinang
Tel: (604) 310 7317 / 310 7318 / 332 9112
Fax: (604) 324 1839
4
Perak
GITN Sdn. Berhad
Tingkat 3, Ibusawat TM Kuala Kangsar
Jalan Raja Chulan
33000 Kuala Kangsar
Perak
Tel: (605) 777 3110 / 776 2911
Fax: (605) 776 2911
5
Kelantan
GITN Sdn. Berhad
Bangunan Ibusawat TM Kubang Kerian Jalan Wakaf Stan, Kubang Kerian
15100 Kota Bharu
Kelantan
Tel: (609) 766 7101/02/03
Fax: (609) 764 5423
6
Terengganu
GITN Sdn. Berhad
Tingkat 2A, Kompleks Telekom Medan Jaya
20990 Marang
Terengganu
Tel: (604) 310 7317 / 310 7318 / 332 9112
Fax: (604) 324 1839
7
Pahang
GITN Sdn. Berhad
Tingkat 1, Bangunan Radio Depot
Ibusawat TM Teruntum
25100 Kuantan
Pahang
Tel: (609) 517 9028
Fax: (609) 514 9012
8
Johor
GITN Sdn. Berhad
Unit 3, Tingkat 4, Ibusawat TM JB,
Jalan Abdullah Ibrahim,
80672 Johor Bahru,
Johor
Tel: (607) 222 1471
Fax: (607) 222 1477
9
Melaka
GITN Sdn. Berhad
Level 14, Menara TM Melaka
No. 2, Jalan Wisma Negeri
MITC
75450 Ayer Keroh
Melaka
Tel: (606) 232 9960
Fax: (606) 232 4973
10
Negeri Sembilan
GITN Sdn. Berhad
Tingkat 3, Ibusawat TM Senawang
Taman Marida
70450 Senawang
Negeri Sembilan
Tel: (606) 677 6053
Fax: (606) 678 2692
11
Kota Kinabalu, Sabah
GITN Sdn. Berhad
Tingkat Bawah, Bangunan WCI
Telekom Malaysia Berhad
Jalan Tunku Abd Rahman
88672 Kota Kinabalu Sabah
Tel: (6088) 212 107
Fax: (6088) 212 452
12
Sandakan, Sabah
GITN Sdn. Berhad
Level 2, Telekom Malaysia Berhad
Ibusawat Elopura
Batu 1/2, Jalan Utara
90000 Sandakan, Sabah.
Tel: (6089) 275 205
13
Tawau, Sabah
GITN Sdn. Berhad
Level 2, Ibusawat TM Tawau
Jalan Belunu
91000 Tawau, Sabah
Tel: (6089) 760 930
14
Kuching, Sarawak
GITN Sdn. Berhad
Room 518, 5th Floor
TM Sarawak Hub, Admin Block
Jalan Sultan Tengah
93050 Kuching
Sarawak
Tel: (6082) 645 279
15
Sibu, Sarawak
GITN Sdn. Berhad
Ground Floor, TM Unit 1
Telekom Malaysia Berhad
Persiaran Brooke
96000 Sibu, Sarawak.
Tel: (6084) 347 951
16
Miri, Sarawak
GITN Sdn. Berhad
Level 2, Bangunan TM801
Telekom Malaysia Berhad
Jalan Pos
98000 Miri, Sarawak
Tel: (6085) 432 051