# Software as a Service (SaaS)

## Overview

Our Software as a Service (SaaS) solutions provide integral tools designed to support customers’ IT operations, offering an all-encompassing approach. This holistic solution ensures that every aspect of IT management is addressed, delivering a tailored package that meets the unique requirements of each client. By seamlessly integrating these tools, we enhance the overall user experience, making it more efficient, intuitive, and user-friendly.

## Our Modules

#### Project Tracking

Essential for managing orders, personnel assignments, scheduling, and delivery.

Features & Functionality

- Work assignment & scheduling
- Site survey data management
- Implementation status tracking
- Real-time dashboard and reporting

#### Change Request

Simplifies the process for end-users to request changes to IT infrastructure.

Features & Functionality

- Integrated workflow with IT infrastructure management
- Request status tracking
- Real-time dashboard and reporting
- Support multiple separate process workflow

#### Inventory Management

Tracks customer inventory and related configuration attributes.

Features & Functionality

- Tracks all data and attributes related to user inventory
- Maintenance planning
- Real-time dashboard and reporting
- Automated notifications