Solutions Managed ICT

# Application Performance Monitoring (APM)

Provides advanced observability with full-stack monitoring and root-cause analysis to swiftly address performance issues, delivering exceptional user experiences.

## What is Application Performance Monitoring?

Application Performance Monitoring (APM) is a powerful solution that provides comprehensive monitoring and analysis to identify and resolve application performance challenges. It enhances application reliability, improves user experience, and drives better business outcomes.

#### What We Offer

- Comprehensive Monitoring : Real-time dashboard and agent installation with firmware upgrades.
- Proactive Support : 24/7 monitoring, incident management, and both remote and on-site troubleshooting.
- Preventive Maintenance : Scheduled maintenance to reduce downtime.
- Transparent Insights : Detailed monthly performance reporting.

#### What You Get

- Enhanced application stability and reliability.
- Significant reduction in performance issues and downtime.
- Faster issue resolution for seamless operations.
- High-quality software updates and releases.
- Optimised infrastructure usage, boosting efficiency.
- Improved user experience and satisfaction.
- Lower operational costs through proactive management.

#### Our Guarantee

- Automatic discovery and mapping of your application landscape.
- Comprehensive, end-to-end observability across all systems.
- Seamless integration and automation for streamlined operations.
- Insights into business KPIs and user journeys for strategic improvements.
- Robust endpoint monitoring to maximise performance and user satisfaction.