Solutions Managed ICT

# Global Services

Offers a secure private network for international entities, integrating LAN and WAN/Internet services to optimise resource utilisation and centralise network management.

## What is Global Services?

Global Services provides a dedicated and secure network for international entities, seamlessly combining LAN and WAN services to maximise resource efficiency and enable centralised network management and monitoring.

#### What We Offer

- 24/7 helpdesk support
- Incident and escalation management
- Proactive network monitoring
- On-site/remote support
- Troubleshooting
- Comprehensive technical analysis and reporting

#### What You Get

- A dedicated, secure, and reliable network
- Enhanced security
- Simplified management
- Lower operational costs
- Improved user experiences
- Faster issue resolution

#### Our Guarantee

We deliver secure internet connectivity, wired and wireless network services, IPSec encryption for secure data transmission, firewall services, intrusion prevention, web filtering, application visibility, and a 99.0% uptime, with a maximum permitted downtime of 7 hours and 12 minutes.